MarshallVapes

Role: Co-Founder, Product Designer

Tools: Shopify, HTML/CSS

Date: Sept 2024 – Present

Overview

MarshallVapes is a Vancouver-based Shopify ecommerce store selling vape products and essentials. I led the storefront UX and conversion improvements across the homepage, collection browsing, merchandising components, and checkout readiness. The goal was to reduce time-to-product, increase trust, and improve completed orders as the business scaled past 1,000+ sales and $50,000+ revenue.

Design Process
01

Product Definition

Mapped the core customer journeys, returning customers shopping by product format, and new customers browsing deals and essentials. Prioritized fast discovery, promotion clarity, and trust signals above the fold.

02

Information Architecture and Layout

Structured the homepage into a repeatable hierarchy, hero promo → trending products → social proof → essentials categories → deeper collections. Built category groupings that match intent, Disposables, E-Liquids (Salt/Freebase), Pod Systems, and Deals.

03

Component System and Visual Consistency

Built reusable Shopify theme components for cards, carousels, and category grids to standardize spacing, typography, imagery, and CTAs. This improved consistency and made merchandising faster to maintain.

04

Feedback and Conversion Iteration

Used heuristic reviews, analytics, and session replays to find friction and iterate on navigation clarity, promo placement, and checkout confidence cues. These improvements contributed to a 15% lift in completed orders.

Reasoning

Ecommerce design is behavior design. Each decision was made to lower cognitive load, increase information scent, and reduce hesitation during the path to checkout.

The Solution

Conversion-Optimized Homepage Structure

A homepage flow that front-loads the promo message, then moves users into trending products, proof, and clear category entry points to shorten time-to-product.

Homepage Flow

Category-Based Shopping, Built for Intent

A "Vape Essentials" grid that mirrors how customers shop by format, Disposables, Salt, Freebase, Pod Systems, Deals, improving findability and reducing browsing friction.

Vape Essentials Grid

Reusable Shopify UI Components

A modular component system inside Shopify theme architecture that keeps spacing, typography, CTAs, and card layouts consistent across the site.

Component System

Checkout Readiness Improvements

Conversion-focused tweaks informed by replays and heuristics, clarifying incentives, reducing uncertainty, and tightening the path into checkout.

Checkout Optimization
Featured Screens

See it live

MarshallVapes is live and growing. Check out the store.

Visit MarshallVapes