PackIt
PackIt bridges the gap between institutions with surplus food and student volunteers willing to redistribute it. The project focused on creating intuitive user journeys for two distinct groups: donors posting available meals and volunteers coordinating pickups and distributions.
User Research
Conducted interviews to understand the pain points of food redistribution logistics, identifying key friction in how volunteers discover available shifts and how institutions post surplus.
Wireframing & Prototyping
Developed the product through a Figma-led prototype, utilizing Miro for brainstorming sessions and Adobe Creative Suite for asset generation.
Iterative Feedback
Moved from low-fidelity wireframes to high-fidelity mockups based on continuous testing cycles with real users from both donor and volunteer groups.
Data Validation
Validated primary user flows using simple data analysis derived from prototype testing sessions, ensuring the design addressed actual user needs.
Streamlined Discovery
Mapped end-to-end user journeys that simplify how volunteers find available shifts and how institutions post surplus. The dashboard surfaces the most relevant opportunities first.
Accessible UI
Designed with accessibility in mind, ensuring the interface is usable for a diverse range of users in high-paced environments like campus dining halls and distribution centers.
Dual User Flows
Separate but connected experiences for students seeking meals and staff managing distribution, with clear handoff points and status tracking throughout the process.
Interested in the design?
Explore the full Figma prototype and design system.
View in Figma